***Construction Supply Industry experience Preferred***
Job Summary: Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO’s Customers.
Job Duties:
- Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts;
- Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed;
- Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team;
- Sell and service customers providing pricing and product application information;
- Generate add-on sales by anticipating other products that a customer may need but has not ordered yet;
- Input all orders into sales order system in a timely manner;
- Schedule orders according to customer requirements;
- Source materials that NEFCO does not keep in stock through interaction with purchasing team;
- Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers;
- Keep supervisors apprised of customer issues as warranted;
- Provide promotional literature and product information as requested;
- Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite;
- Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and
- Attend weekly sales meetings.