Your Impact: Key Responsibilities
- Customer Experience & Communication Excellence: Deliver exceptional written and verbal communication with customers, Trade Partners, vendors, and team members, providing timely and accurate updates regarding project progress, quality expectations, and timelines.
- Scope Management: Maintain a detailed understanding of contracted repair and construction scopes, ensure work performed aligns with contract requirements, document changes thoroughly, and manage project expectations throughout the construction process.
- Job Site Quality & Execution: Oversee job sites to ensure work is completed according to scope, company quality standards, and target completion schedules while proactively identifying and resolving issues.
- Project Profitability: Monitor and maintain profitability at the work order level through effective scope awareness, documentation, communication, and project oversight.
- Trade Partner & Vendor Relations: Build and strengthen relationships with Trade Partners and vendors through ongoing collaboration, quality control coaching, timely invoice approvals, and consistent performance management.
- Team Collaboration: Partner effectively with production management and leverage the strengths of team members to drive successful project execution and customer satisfaction.
- Technology & Business Systems Utilization: Develop and maintain proficiency in company business systems, technology platforms, and mobile devices to improve workflow efficiency, documentation accuracy, and customer service.
Qualifications
- 1-3 years of construction management experience; construction management education preferred.
- Strong communication skills, both written and verbal.
- Proven ability to understand, manage, and communicate repair scopes, schedules, and project documentation.
- Experience overseeing job site quality, project timelines, and Trade Partner performance.
- Ability to build strong working relationships with customers, Trade Partners, vendors, and internal team members.
- Comfortable working in a fast-paced, dynamic, team-oriented environment.
- Tech-savvy with the ability to learn and implement new tools, technology platforms, and business systems efficiently.
- Commitment to personal growth, continuous learning, and servant leadership.
Benefits
- Competitive Compensation Package
- Full Health Benefits: Medical, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life
- Safe Harbor 401K with up to 4% Company Match
- Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
Ready to Make an Impact?
If you're a construction professional who enjoys managing projects, building strong customer relationships, and overseeing field execution, join Southeast Restoration Group and help restore lives through exceptional service, quality workmanship, and strong relationships. Apply today to become part of a team that values growth, collaboration, and making a difference every day.