SERVPRO® of South Albany County is seeking a qualified, career – oriented Construction Manager.
SERVPRO® is the largest cleaning and restoration company in the country. Our company specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage situation.
Required Hours: Vary between 7:00am – 7:00pm (will require some flexibility to work overtime/weekends, travel when required, and be on a 24 hour on-call rotating schedule).
Job Responsibilities:
· Be responsible for customer service and management of the customer experience
· Compile and resolve punch list items
· Perform final walk-through with customer
· Secure a signed Certificate of Completion and Certificate of Satisfaction from customer
· Manage all warranty activities
· Evaluate and sell projects
· Educate customers on construction process
· Identify and document project scope of work
· Create and review estimates
· Obtain customer and client agreement on scope and estimate
· Review budgets
· Ensure proper permits are acquired
· Create project schedule and timeline
· Identify and qualify subcontractors and resource providers
· Negotiate terms and set expectations
· Plan, organize, and manage crews and subcontractors
· Schedule all subcontractors and material suppliers
· Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
Job Requirements:
· Superb customer service track record
· Effective written and oral communication
· Intermediate math skills
· Arrive at work on time and properly dressed
· Duties include, but not limited to: insulation, drywall, trim, paint, laminate, carpet, hardwood flooring, cabinet installation, etc. moving furniture and other household items, use of hand and power tools, and use of specialized equipment
· Load and unload trucks with equipment and debris
· Maintain a clean and orderly jobsite
· Ensure that customer needs and expectations are exceeded
· Walking and/or standing throughout the day
· Daily driving and sitting
· Climbing ladders
· Occasionally exposed to extreme conditions such as heat, loud jobsite noise
· Adhere to strict uniform policy
· Clean and maintain vehicles, equipment, and warehouse
· Experience of 2 - 4 years required
Qualified candidates should respond to this ad with their resume, including references, and a cover letter.
Pay commensurate with experience - $80,000 - $120,000.00 annually plus benefits.