Associate Director PMO/Program Manager - Construction Management

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

Job Description 

Turner & Townsend is seeking an experienced Associate Director PMO/Program Manager to join our team to step in and serve as the stabilizing force for our large-scale Infrastructure PMO. This isn't a role for a "box-checker." We need a strategic architect who can command a room of stakeholders, mentor a diverse team of project controls professionals, and ensure our massive infrastructure investments translate into flawless execution.

If you have the technical mastery to dissect a critical path schedule and the emotional intelligence to navigate complex client environments, you’re the leader we’re looking for.

Responsibilities:  

1. Program Stewardship & Governance

● Consistency Lead: Establish and enforce the "Gold Standard" for project controls. You will drive the standardization of delivery across the entire portfolio to ensure a single, undisputed "version of the truth."

● Quality Assurance: Serve as the final line of defense for data integrity. You will provide rigorous QA/QC over schedules, cost forecasting, and risk reporting to ensure executive-level confidence.

● Resource Mentorship: Act as the direct steward for our project controls personnel. You’ll identify skill gaps, provide hands-on training, and foster a high-performance culture that values precision and accountability.

2. Strategic Problem Solving

● Performance Recovery: You won’t just report on delays; you will fix them. You’ll proactively identify delivery bottlenecks and architect the recovery plans needed to get lagging programs back on track.

● Contingency & Escalation: Design and execute a robust escalation management strategy. You’ll ensure risks are mitigated at the floor level, while knowing exactly when and how to elevate critical issues to senior leadership.

3. Continuous Improvement & Integration

● Process Roll-out: Lead the seamless integration of new procedures and digital PMO tools into the existing infrastructure workflow, ensuring minimal disruption and maximum adoption.

● Innovation Mandate: Constantly challenge the status quo. You will refine existing methodologies to increase reporting accuracy and shave inefficiencies off the program lifecycle.

• Bachelor’s degree in construction management, engineering or field related to construction. 

• Minimum 10 years of relevant experience 

• A thorough knowledge of Program Management methods and best practices.  

• A thorough knowledge of forecasting, budgeting, planning, design, schedule and scope management  

• Have the technical skills to read, understand, and communicate contract requirements including construction drawings and specifications and interpret construction methods  

• Be able to understand and follow site HSSE Policies 

• Technology competent in using the following Software: MS Outlook, MS Word, MS Excel, MS Project, MS PowerPoint  

• Competent user of data management software and systems for data management, analytics, quality assurance, and project/program management 

• Excellent communication skills  

*On-site presence and requirements may change depending on our client's needs.*

The salary range for this role is $160K-$195K. This range reflects the company's good faith estimate of the base salary for this position at the time of the posting. Final compensation will be determined based on factors including experience, skills, qualifications, and internal equity. In addition to base salary, employees may be eligible for bonuses and a comprehensive benefits package."

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.

All your information will be kept confidential according to EEO guidelines.
 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.